Shipping &
Delivery
Shipping
TASK Collections & Designs orders are sent out on working days before 14:00. Your delivery could take anything from 1-3 working days. No collections occur over weekends, public holidays, or when the company is closed for December break. Customers are required to provide an email address, shipping address, as well as a contact number.
Change & Updates
If you have a change to your order contact 010 001 8735 during office hours (weekdays 09:00-17:00), or send an email to info@houseoftask.com detailing your order and any changes you wish to make. If an order has already been sent out, the customer will be liable for sending back unwanted, undamaged items and any exchanges will require a second delivery payment as well as any excess on new items.
Delayed Deliveries
If for any reason an order delivery is delayed, TIS will call and email the customer with more details concerning their delivery. Customers may also contact TIS to get more information about their delivery if it has taken more than 3 working days to arrive. Please contact us to make arrangements on 010 001 8735 during office hours (weekdays 09:00-17:00), or send an email to info@houseoftask.com.
Cancellations
If for any reason you wish to cancel your order, unfortunately no refunds will be allowed, but a client may reserve a credit on the TASK online shop, if the changes have been requested and received before shipping. Please contact us to make arrangements on 010 001 8735 during office hours (weekdays 09:00-17:00), or send an email to info@houseoftask.com.
